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CASE #00142 Fictional demonstration

Bathroom damp and mould

17 Oak Street, Birmingham, B1 1AA

!Open Reported03 Sep 2026 Property17 Oak Street TenantMr A. Khan Medium priority

Case timeline

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Issue reported by tenant

Recurring condensation and black mould around the bathroom window.

Completed
Report acknowledged

Tenant notified and inspection arranged.

Completed
Contractor inspection

Reduced extraction identified; no active plumbing leak visible.

Completed
Remedial work completed

Fan replaced, affected surfaces treated and silicone renewed.

Completed
Tenant confirmation

Improvement confirmed. No new mould showing.

Completed
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Recent documents

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Evidence register

Original files, sources, received times and SHA-256 digests remain linked to this case.

Inspection and remedial decision

CONTRACTOR

Redbridge Property Repairs

Job reference RP-24091

FINDINGS

Ventilation and surface moisture

Existing extractor airflow was materially reduced. Localised surface mould and failed bath-edge silicone were recorded. No active plumbing leak was visible during the non-invasive inspection.

AUTHORISED WORKS

Approved 04 Sep 2026, 12:10

Replace fan, treat the affected reveal, renew silicone and advise the tenant to monitor for recurrence.

INVOICE

INV-24091 · £286.40

Received 07 Sep 2026, 13:22 BST.

Compliance snapshot

Reconstructed from documents stored against the property on the report date. This is evidence context, not a legal compliance certificate.

Gas Safety RecordGS-2026-0211.pdfTo 10 Feb 2027Stored / in date
Electrical Installation Condition ReportEICR-2024-0618.pdfTo 17 Jun 2029Stored / in date
Energy Performance CertificateEPC-17OAK-2025.pdfTo 08 Jan 2035Stored / in date

Tenancy context

TENANT

Mr A. Khan

Tenant details are masked in this fictional demonstration.

PROPERTY

17 Oak Street

Birmingham, B1 1AA · Self-managed tenancy.

ACCESS

Permission recorded

Tenant present. No failed access. Contractor check-in recorded 04 Sep 2026, 09:28 BST.

Case notes

Notes are appended to the case history with author and timestamp.

Monitoring period completedDavid Lawson · 21 Sep 2026, 12:00

No recurrence reported during the 14-day monitoring period.

PORTFOLIO OVERVIEW

Good afternoon, David

Your evidence records are in good order. Two items need attention.

Records up to dateLast checked today, 14:22
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Evidence inbox

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Originals preserved Files remain unchanged when linked.Source recorded Channel and received time travel with the evidence.Audit ready Each action is appended to the case history.
IMG_2088.jpgTenant link · received today at 09:14Needs a case
repair-quote.pdfEmail forwarding · received yesterday at 16:42Suggested: CASE #00142
ORIGINAL RECORDS

Documents

Source files remain preserved with provenance and file integrity details.

PDFGS-2026-0211.pdfGas Safety · 17 Oak StreetIn date
PDFEICR-2024-0618.pdfElectrical · 17 Oak StreetIn date
PDFEPC-17OAK-2025.pdfEnergy performance · 17 Oak StreetIn date
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Deadlines

Reminder dates are based on stored records and do not certify legal compliance.

Gas Safety Record

17 Oak Street

Stored record reaches its recorded end date.

141 days
Annual property review

17 Oak Street

Internal evidence-record review reminder.

364 days
ACCOUNT

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File nameSource · received timeOriginal preserved
Integrity fingerprintSHA-256 is calculated from the original bytes when the file enters the case.Pending link

The source file will not be overwritten.
File name, source channel, received time and integrity fingerprint remain attached to the evidence object.

ReadyAction completed.